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Return & Refund Policy

Thank you for shopping at https://shopcustomcraft.com. If you are not entirely satisfied with your purchase, we’re here to help.

Window: You have 7 days from the date of delivery to return an item.
Condition: Items must be unused, unwashed, and in their original packaging with all tags attached.
Exclusions: Sale items, gift cards, and [custom/perishable goods] cannot be returned.

Inspection: Once we receive and inspect your item, we will notify you of the approval or rejection of your refund.
Payout: Approved refunds will be applied to your original method of payment within 3-5 business days.

Costs: You are responsible for paying your own return shipping costs unless the item arrived damaged or incorrect. Shipping fees are non-refundable.